Last Updated: August 27th, 2026
1. General Information
This website is operated by Biotic House. Throughout these Terms & Conditions, the terms “we,” “us,” and “our” refer to Biotic House.
By accessing, browsing, or using this website, or by purchasing products from us, you agree to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, you should not access or use this website or purchase any products from us.
2. Products and Intended Use
All products sold on this website are intended strictly for laboratory and research purposes only.
Our products are not intended for human or veterinary use and are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition.
Products sold through this website must not be used as or represented as:
By placing an order, you confirm that you understand and agree to these restrictions and that you are purchasing products solely for legitimate laboratory and research purposes.
3. Compliance with Laws
Customers are solely responsible for ensuring that the purchase, possession, handling, storage, and use of products comply with all applicable federal, state, and local laws and regulations in the United States.
Biotic House does not authorize or permit the use of any product in a manner inconsistent with its stated research-only purpose.
Biotic House shall not be responsible or liable for any misuse, unlawful use, improper handling, or use of products that is inconsistent with these Terms & Conditions or applicable laws and regulations.
4. Orders and Payment
All orders are subject to acceptance and product availability.
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including where we reasonably believe that an order may involve misuse of a product or a violation of applicable laws or regulations.
Prices are listed in U.S. Dollars (USD) unless otherwise stated and may be updated at any time without prior notice.
We reserve the right to correct pricing errors, product descriptions, or other information on the website and to cancel orders affected by such errors where permitted by applicable law.
5. Shipping
Products are shipped in accordance with applicable laws and regulations.
Shipping availability and delivery times may vary depending on the destination, carrier, product availability, and other factors outside our control.
Biotic House is not responsible for delays caused by shipping carriers, weather conditions, incorrect customer information, government actions, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information and for ensuring that products may lawfully be delivered to and received at the selected destination.
6. Returns and Refunds
Due to the nature of our products, all sales are generally final.
Returns, exchanges, or refunds may not be accepted except where required by applicable law or where otherwise expressly authorized by Biotic House.
Customers should contact us promptly if an order is damaged, incorrect, or otherwise affected by an issue attributable to us.
7. Product Handling and Storage
Products must be handled, stored, and maintained according to appropriate laboratory and research standards.
Improper handling, storage, transportation, or use may compromise product integrity or quality.
Biotic House accepts no responsibility for product damage, degradation, or other issues resulting from improper handling, storage, use, or conditions outside our reasonable control.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Biotic House shall not be liable for any direct, indirect, incidental, special, consequential, or other damages arising from or related to:
All products are provided strictly for research purposes and are offered on an “as is” and “as available” basis to the fullest extent permitted by applicable law.
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
9. Intellectual Property
All content available on this website, including but not limited to text, graphics, logos, images, designs, and other materials, is owned by or licensed to Biotic House and is protected by applicable intellectual property laws.
No content from this website may be copied, reproduced, distributed, modified, or otherwise used without prior written permission from Biotic House, except as permitted by applicable law.
10. Changes to Terms
We reserve the right to modify, update, or replace these Terms & Conditions at any time.
Any changes will become effective when posted on this website unless otherwise stated.
Your continued access to or use of the website following the posting of updated Terms & Conditions constitutes your acceptance of those changes.
11. Contact Information
If you have any questions regarding these Terms & Conditions, please contact Biotic House using the contact information provided on this website.