Privacy Policy

1. Introduction

Biotic House (“Biotic House,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you regarding your personal information.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us or that is collected automatically when you use our website.

This information may include:

• Name
• Email address
• Billing address
• Shipping address
• Phone number, where provided
• Order and transaction information
• Payment-related information processed by third-party payment providers
• Communications or inquiries you send to us
• Website usage information, such as browser type, device information, IP address, and pages visited
• Information collected through cookies and similar technologies
  
  

We do not intentionally collect more personal information than is reasonably necessary for the purposes described in this Privacy Policy.

3. How We Use Your Information
We may use your information for the following purposes:

• To process and fulfill orders
• To communicate with you regarding your orders or inquiries
• To improve website functionality and user experience
• To comply with applicable legal and regulatory obligations

4. Data Sharing

We do not sell, trade, or rent your personal information.

We may share your information with trusted third parties when necessary to operate our business and provide our services, including:

• Payment service providers
• Shipping and delivery partners
• Website and technology service providers
• Legal or regulatory authorities when required by applicable law

Third-party service providers are expected to handle personal information securely and only as necessary to provide their services.

5. Data Storage and Retention

Your personal information is stored using reasonable security measures and retained only for as long as necessary to fulfill operational, legal, regulatory, and business requirements.

When information is no longer reasonably required, we may delete or securely dispose of it in accordance with applicable laws and business practices.

6. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include:

• The right to request access to your personal information
• The right to request correction of inaccurate information
• The right to request deletion of certain personal information, subject to applicable legal requirements
• The right to object to or restrict certain processing where permitted by applicable law

To submit a privacy-related request, please contact us through our website.

We may need to verify your identity before processing certain requests.

7. Cookies

Our website may use cookies and similar technologies to enhance user experience, maintain website functionality, and analyze website traffic.

You can manage or disable certain cookies through your browser settings. Please note that disabling cookies may affect certain website features or functionality.

8. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page, and update the “Last Updated” date accordingly.

Your continued use of the website after changes are posted may be subject to the updated Privacy Policy, to the extent permitted by applicable law.

10. Contact

If you have any questions, concerns, or privacy-related requests regarding this Privacy Policy, please contact Biotic House through the website’s contact form.